Refund Policy

All purchases are considered final, non-refundable, and non-exchangeable. This applies to all offerings on our website, including but not limited to: Tarot Readings, Consultations, Ritual Services, Enchantments, and Energetic Tools.

Please select carefully; our work is deeply personal, energetically prepared, and often customised offerings.

✦ Disclaimer on Advice

Any guidance or insights provided through consultations, divination, or written content are not to be taken as financial, medical, or legal advice. We strongly recommend seeking appropriate professional counsel before making significant relevant decisions. 

We do not guarantee that our insights meet your expectations or outcomes.

✦ Damaged or Faulty Items

If you receive a faulty or damaged physical item, kindly send a clear photo of the issue to hello@whatawitch.co within 5 business days of receiving your parcel.

Depending on the circumstances, we will assess the situation and advise you on the next best course of action, including a replacement or partial store credit.